Overview
Our refund and returns policy lasts 15 days. If 15 days have passed since you received your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds may be granted:
- Book with obvious signs of use
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error. For example but not limited to, damage done during shipping.
We reserve the right to change and/or update this policy at any time without notice.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us using the contact form.
Sale and Promotional items
Only regular priced items may be refunded. Promotional and limited edition items may receive refunds at price originally paid at our discretion.
Exchanges
We only replace items if they are defective or damaged in transit (excluding promotional and limited edition items). If you need to exchange it for the same item, send us a message using the contact form.
Shipping returns
To return your product please contact us for shipping details.
You will be responsible for paying for your own shipping costs for returning your item (I’m only one person after all!). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. For example, if item is $20.00 and shipping is $2.00, the refund amount would be $18.00.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us using the form for questions related to refunds and returns.